All Items are normally shipped within 7 - 14 business Days as this is a one man operation, i thank you for your patience. We are currently a one man operation and we do our best to get things out as fast as possible when express shipping is purchased but we cannot guarantee it to be shipped sooner then 48 business hours. Please be patient with me.
RealSharpKnife LLC is not liable for damages, and or lost packages that happen during shipping. We are not a shipping company we are a retail company. Once you choose your shipping method, and the said company takes control of your order, they are responsible for it. Not us. I will however due everything in my power if you call and are nice and respectful to find your package or work something out with you. We suggest paying the couple dollars to insure your package, I wish i could pay for insurance for everyone, but were a very small new business and trying to open the store.
We use USPS First class, USPS Priority Mail, and USPS First Class International for free shipping or UPS. Packages are not insured. If you would like insurance on your order it is available. We will provide tracking information when the order is processed.
We are not responsible for any Customs duties or taxes assessed by your government.